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How we configured email in MacMail

Open Mail. If you haven’t added a new account yet, you’ll be taken directly to the Add Account prompt. If you’re adding an additional account, or this prompt doesn’t otherwise load automatically, you’ll need to select Add Account from the Mail menu.
534_mail_menu 2. From the Add Account prompt, select Add Other Mail Account… and click Continue.534_opening_menu 3. Enter your email account information and click create. 

  • Full Name: Your name as you would like it to appear.
  • Email Address: Your full email address.
  • Password: The password for your email account.

4. Mail will attempt to contact the mail server. The default search uses “” — unless you have this subdomain already created and an SSL Certificate installed, this will not work. However, don’t worry! It’s normal for this to happen due to Media Temple’s servers not having autodiscover settings enabled by default. 

When an autodiscover setting has been unsuccessful, the message “Unable to verify account name or password” will appear in a new settings box.
5. Fill in the fields using your email info and access domain. If you do not see this box and are using a version of Apple Mail that was released prior to OSX Sierra, skip to “Additional steps for older versions of apple mail”. 

  • Email Address: Your full email address.
  • User Name: Your full email address. 
  • Password: The password to your email account. 
  • Account Type: We strongly recommend connecting via IMAP. To learn more, please see Using Email: How IMAP works.
  • Incoming Mail Server: Either your IP address or
  • Outgoing Mail Server: Either your IP address or   applemaildv2.png

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